Privacy Policy

Angiga Srl
Registered office: Strada Statale per Ivrea 26, Strambino 10019, Turin
Telephone: 3338074759
VAT number: 12827940011

1. Our commitment to privacy

The privacy of our customers is of utmost importance to Angiga rent srl, and to the practices of the agents and contractors engaged by Angiga rent srl to provide goods and services. It also applies to your use of the Angiga rent srl website and any third-party information which may be collected by us.
Some of our stores are owned and operated by franchisees that are independent of Angiga rent srl and may have privacy policies which differ from ours.
We may update our policies and this Privacy Policy from time to time. The most current version will always be located on our website and is also available by contacting us or contacting our Privacy Officer by email or at the address detailed below.

2. Types of personal information we collect and hold

The types of personal information we collect, and hold will vary depending on your account, membership, or your dealings with Angiga rent srl and the products, services and benefits we (or our agents, contractors and third parties) provide to you, or a request or inquiry you make in relation to such products, benefits and services. This information may include any or all of the following:

• Name, address(es), telephone number(s) and other contact details;
• Electronic address(es);
• Date of birth;
• Gender;
• Business trading details;
• Delivery address or collection details
• Transaction details relating to your use of our products, services or Member benefits;
• Credit/Debit Card Number, expire Date , Cvc
• Payment information (such as credit card, PayPal or bank details);
• Details of your membership to any loyalty or affiliate program;
• Vehicle details including registration, model and colour;
• Driver's license number and/or passport number and, upon our request, a copy of your driver's license or passport;
• Location and movement data about the rented scooter;
• Your social preferences;
• Any benefits you obtain from your membership;
• Any preferences you tell us about or other information that you provide.

Please see the Direct Marketing section of this policy for more examples of the kinds of personal information we collect.

3. Website cookies and digital services

Information is also generated and collected whenever a page is accessed on our website that records information such as the time, date and specific page. We collect such information for statistical and maintenance purposes that enables us to continually evaluate our website performance. Some parts of our websites also use "cookies". A "cookie" is a small text file that is placed on your computer's hard drive by a web page server. Cookies store information about the use of our website and are used to identify new or previous visitors to the website and what pages have been accessed. Most web browsers are set to accept cookies, but this function can usually be disabled if you wish. Please note that if you do disable this, not all functionality on our websites will be available to you.

We also use Google Analytics features (including Google Remarketing, Google Display Network Impressions Reporting, the Double Click Campaign Manager and Google Analytics Demographics and Interest Reporting) on our website, which uses both first party and third-party cookies to record standard internet traffic information. We, and some third parties (including Google), also use the information to optimise ad selection for groups of individuals based on age, gender, interests and past visits to our site.

By using Google Ads Settings (www.google.com/settings/ads), you can opt out of these features at any time and customise your Google Display Network Ads. Alternatively, you can opt out of a third party's vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Importantly, we do not combine the anonymous information collected through Google Analytics with personally identifiable information.

In addition to Google Analytics, we use a range of web analytics tools (such as web beacons) to help us understand consumer behaviour and use of our website. These tools enable us to deliver cookies, count visits and understand usage and campaign effectiveness.

4. Why we collect and hold personal information

Generally, we collect, hold and use personal information about members and customers to provide a range of products, services and benefits relating to their automotive aftermarket needs.

We also collect personal information to assist in identifying ways in which we can serve you better, such as providing our products and services more effectively, and to assist our internal administration and operations including accounting, risk management, record keeping, archiving, systems development and testing, and staff training.

4.1 Data Disclosure to Authorities

Customer data may be collected and disclosed to the competent authorities in the event of accidents, traffic violations, or criminal offenses committed by the customer, as well as in cases of theft or robbery involving the rented vehicle.

Some of the information we collect is for the purpose of improving our interaction with our customers.

5. How we collect information

Generally, we collect personal information directly from you, such as when you apply for an account, membership or request a product or service, or when you have other dealings with us.

We may collect and update that information over the phone, over the Internet, in person, during events, when you write to us or if you participate in our marketing campaigns.

We may also collect personal information through third parties such as:

• Our related companies
• Our business partners
• Angiga rent srl Group and its related entities
• Our service providers

6. Storage and protection of personal information

We store personal information in secure computer storage facilities and paper-based files and records. We have taken steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

We also take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.

7. How we use and disclose personal information

We may use and disclose your personal information for various purposes in connection with providing services to you and managing our business operations.

These include:

• Processing and administering your account
• Providing the products and services requested
• Developing products and services that better meet your needs
• Sharing information with affiliated brands and suppliers

We may also use your information to offer loyalty benefits, discounts or promotional programs.

We may provide your personal information to:

• Our franchisees
• Suppliers and technical service providers
• Accountants, insurers, lawyers and consultants
• Third parties authorised by you
• Entities within Angiga rent srl
• Potential buyers in case of company acquisition

8. Overseas disclosure of personal information

Angiga rent srl do not share your sensitive information overseas.

9. Access to, and correction of, personal information

We take reasonable steps to ensure that personal information is accurate, complete and up to date.

Upon request, we will provide a copy of your personal information in accordance with applicable privacy laws. We may charge a fee for retrieving this information.

We may request identification to verify your right to access the information.

10. Making a complaint

If you wish to complain about our handling of your personal information, please send a written complaint to the Privacy Officer using the contact details below. We will promptly investigate any complaint.

11. Contacting us

If you have any questions about this Privacy Policy, wish to update your personal information, or submit a complaint, please contact us at: Cervorent2022@gmail.com